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#1 macmcrae

macmcrae

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Posted 10 February 2009 - 06:14 PM

hi, want to order a set of keys, but don't want to get ripped off with a $25 shipping fee for something that can be sent in an envelope. Does anyone know where to buy premade keys from?
thanks,
Mike

#2 Customer Support

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Posted 10 February 2009 - 07:19 PM

hi, want to order a set of keys, but don't want to get ripped off with a $25 shipping fee for something that can be sent in an envelope.
thanks,
Mike



Hi Mike,

The $25 shipping charge represents the price of USPS global express mail. One of the main reasons to use this shipping method is tracking is provided... we can actually tell when the item enters customs, leaves customs and is delivered.
If cheap, uninsured, no-guarantee shipping is popular enough we might be able to enable it. Please be sure to read that last line.. uninsured, no-guarantee shipping. With normal mail we can't track it and thus will not be able to provide any support once it leaves our shop (which is why we use express mail)

James K. - Lead Support
For Order specific questions please use the 'contact us' link at the top of our store.