*Bump Keys are ON SALE*
What Am I To Do Now
Posted 13 May 2007 - 01:26 AM
It seems that this 'John Davenport' is oblivious to the fact that my item was shipped to the wrong address.
"Please advise to any problems.
If there's anything else we can help you with, please don't hesitate to contact us again!!"
Holy crud. I already told you the problem.
Okay sorry guys. Getting a bit carried away. Someone tell me what I should do? Should I just wait for a response to the email I sent out yesterday?
Posted 13 May 2007 - 09:27 PM
Either way, it's a small business and they're often swamped with orders. They always, in the end, make sure that you get your products and that they meet the highest standards. I've purchased keys from every single major retailer, and these are the only people that have never sold me a key that was anything less than excellent. A few checkout problems, occasional long shipping times... it's definitively worth the wait.
Posted 14 May 2007 - 06:38 PM
Let me give you a little back ground with GCO orders, first.
They are not like normal orders. We are not able to edit the status of the order (hense why you received a notification that your order was complete when we edited the address). It also doesn't allow us to re attach a tracking number as easily, we have to change it via a different method.
But, we've got your order fixed and sent out. We've also temporally disabled GCO as we just can't be sure that problems like this won't come up again.
Sorry for the problems:drinking:
James K. - Lead Support
For Order specific questions please use the 'contact us' link at the top of our store.