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LIVE Support Now Offered

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#1 Customer Support

Customer Support


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Posted 25 December 2006 - 05:54 PM

We have finished up installing live support for www.bumpkey.us. We had originally planned initializing our toll free number for support, but due to budget constraints we've implemented Live Chat on our site.

How To Use Live Chat:
When the "Online Click Here" banner is displayed, feel free to drop in and ask any questions you may have. Two items need to be mentioned: You will need the newest version of Flash player. Don't be startled if you get a banner about 'installing software'... it's only the player from Adobe. Also, live chat is designed for sale related \ shipping questions. Please continue to use this forum for technical support inquiries as many of the same questions are asked often.

The live chat is not manned 24 hours a day, but you are free to leave a message and someone will promptly respond to you when we come back.

James K. - Lead Support
For Order specific questions please use the 'contact us' link at the top of our store.