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Updated Support Contact


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#1 Customer Support

Customer Support

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Posted 05 November 2006 - 03:49 PM

All,

We've installed a new contact method for all new correspondences.
If you have an issue (shipping, billing, etc..) DO NOT mail us directly as we've had problems in the past receiving all messages.

Instead go to: http://www.bumpkey.us/contact_us.php

There is a link there that will direct you to our help desk.

The reason for this is simply that e-mails kept going unanswered... which is totally unacceptable. This will allow us to assign a number to each support related issue, track the issue, and offer much faster support.

If you have an issue with this, please let us know.

James K. - Lead Support
For Order specific questions please use the 'contact us' link at the top of our store.